Macaron FAQ
What's a French Macaron?
Our French Macarons are a meringue-based treat made with egg whites, powdered sugar, granulated sugar, almond flour, and food coloring. Our macarons are filled with a ganache filling. The macaron is constructed by sandwiching the filling between two cookie shells.
Do you have a physical location?
Yes! Currently you can purchase our macarons at Filipino Food and Bakery located at 2852 Main Street, San Diego CA 92113. (619) 546-5665. Flavors vary week by week and macarons are sold on a first come first serve basis.
How much are your macarons?
$2.50 each for 24+ macarons or $2.00 for 100+ macarons
Do you have a minimum order?
Yes. Because we are just starting up we can only accomodate bulk orders for catering events and parties around the San Diego County. These orders have been keeping us busy and in the kitchen most days.
If you're interested in purchasing less than the minimum order of 24 macarons, please contact us to see what we might have available. We're always in the lab cooking up something new. Pricing for orders below 24 macarons will vary and are highly subject to availability.
Why do you have a minimum order?
Due to the fact that we do not yet have a physical location we are very limited as to how many orders we can process. We are in the process of looking to partner with amazing cafes/bakeries in the San Diego area to be our distributors. Until then due to the labor intensive process of making macarons (it takes about 1 day of prep and 2.5 hours of work to produce one macaron!) we can only cater to bulk orders. We foresee removing this limitation as soon as we find a location, thank you for your understanding!
You need a location?! I would love to see you sell your macarons at __________!
We are looking for cafes/bakeries that would represent our brand and treat our clients and products with the utmost respect and care. Have a phenomenal cafe that you could imagine us selling our macarons at? Send us a message!
Do we need to place a deposit?
Yes, we require a 30% deposit for all orders. This deposit locks in your date to receive your macarons.
I WANT TO TRY THEM ALL! Can I get 27 different flavors in one order?
For bulk orders, you can choose up to 1 flavor for every order of 24 macarons. This is a limitation we've got in place until we can move to a commercial kitchen.
What flavors do you have available?
You can see our full list here. All flavors are subject to availability.
I am not in San Diego, how can I get my hands on your macarons?! Do you ship?
We are currently in the research and testing process of shipping our macarons. Because of their short shelf lives and fragility it is taking a little longer for us to get this perfected. We will keep you posted on all our forms of social media with our progress. If you are ridiculously excited you have the option of shooting us an email and we will make sure you are one of the first people who know when we start shipping.
How can I order macarons for my wedding, baby shower, birthday, or other special event.
Shoot us a message, and we will go from there. Usually we can take care of the order over the phone.
Can I request a custom flavor?
Sure! You can do so here.
How long will my macarons stay fresh?
Our macarons will stay fresh for up to 6 hours outside of the refrigerator. They will stay fresh in your refrigerator for up to 7 days. In the freezer, they will stay fresh for up to 6 months in a sealed container. Please allow the macarons to come to room temperature before enjoying them.
Are your macarons gluten free?
Yes, all our macarons are gluten free.
Do your macarons contain nuts?
Yes, our macarons are made with almond flour. They may also contain traces of nuts as our kitchen environment is not nut-free.
Where can I pick up my macarons?
We are currently working closely with a few cafes/bakeries within the San Diego area to use their location as vending sites. We will keep you posted once we have met an agreement with these fine establishments. If you are placing a bulk order we can work out the details individually.
Do you deliver macarons?
Yes. We can deliver our macarons in anywhere in San Diego (between San Ysidro and Oceanside) for a flat fee of $25.
How far in advance will I need to place an order?
For special events and catering, we will need 2-4 weeks notice.
For orders of just 4 dozen macarons, we will need at least one week notice.
Do you provide an invoice for orders?
We can provide an invoice via email once an order is placed.
How much notice to I need to change or modify my order?
We require 72 hours notice for modifications to orders or cancellations. Cancellations 48 hours before will receive a 50% refund of the deposit. No refunds of the deposit will be given for orders cancelled within 24 hours of the event. All orders are subject to availability.
How should I store the macarons after receiving them?
After receiving your shipment of macarons from The Macaron Studio, we advise that you place them in the refrigerator immediately upon delivery.
Can we sample the flavors?
All of our flavors are subject to availability, but if you have an order of 100+ macarons we will try our best to let you sample your choice of flavors.
How do I order macarons wholesale for my retail shop or catering company?
Please visit our order page or contact us via email at themacaronstudio@gmail.com
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- Contract Details
Photography FAQ
Planning and Payment
How does your process work?
1) We meet! First we will meet to talk about your photo needs. Depending on what kind of photo shoot, we can talk in person, through Skype or over the phone. During this meeting we will brainstorm ideas for your shoot and figure out details including:
2) We shoot!
Get ready for some fun! We will meet up on the scheduled date and time ready to focus on you, your family or event.
3) We edit!
It takes about 4-6 weeks for us to deliver your photos. Understandably, the more photos the longer it will take.
4) We deliver!
We will deliver your photos in full digital high resolution on CD or as digital copies on your flash drive.
What's your pricing structure?
General pricing is listed below. We can work with you on more detailed packaging and prices once we get the conversation started.
Custom
Event Coverage starts at $300/hr
• A minimum of 100 professionally processed photos per event
Family,
maternity, engagement, headshots, and all other non event photography packages
start at $250/hr
• A minimum of 15 professionally processed photos per shoot
-
• Online photo gallery
Product Photography packages start
at $175/hr
• A minimum of 10 professionally processed photos per product
Events
Photo Booth packages start at $250/hr
• The quantity of delivered photos are dependent on how many photos you and
your guests take!
- These are just general prices. Please contact
us and we will be able to quote you on your specific needs. Not all weddings
and coverage needs are made alike. Let us know what you are looking for so we
can determine the appropriate price point.
Do you require a down payment?
We require a 30% initial deposit and the rest of the balance to be paid a week before the shoot. We accept cash and check.
How far should we book in advance?
You should typically plan to book your shoot as soon as you have a date or venue for your event. You can also check with us anytime for availability.
Do you have a cancellation/refund policy?
Yes. Details of any event cancellation and the refund policy are all detailed in our signed contract.
Do you accommodate to events or shoots outside of San Diego?
Yes! We love to travel! We will generally arrive a day early to a travel event to ensure that unexpected travel delays do not make us late or cause us to miss your event. We do request that you cover the cost of travel expenses and lodging. If you are planning an event in which travel is necessary please contact us directly.
The Shoot
Do you shoot with an assistant or 2nd shooter?
We ALWAYS shoot with an assistant or 2nd photographer with few exceptions. This allows us to work efficiently throughout the shoot. The 2nd photographer will offer a different perspective to the shoot increase our chances of catching that perfect moment. We will also employ a 3rd photographer if the need arises, giving us more coverage for larger events.
Do you shoot RAW or JPEG?
We always shoot RAW. It allows us to get the best image quality and detail when processing photos after the event.
Post Shoot
What's the turn around time after the shoot? When will I receive my photos?
Your photos will generally be ready within 4 weeks following the event. We go through a careful process of choosing just the right images and processing each of them with our utmost attention.
Do you provide unedited RAW images?
No. The photographs we deliver to you are edited, finished photographs. We review every photograph making minor adjustments as needed. Each image is post-processed, color-corrected and polished using the latest professional software. You can expect to receive color, black & white, and other photo-manipulated photographs of your event.
What type of prints/albums/digital images do you provide?
We provide a variety of prints, albums, and digital images for your event and we can discuss specific packages during our planning conversations.
Will you post the photographs online?
Yes! We will typically post at least one photograph from every shoot on our blog, website, Facebook page and Instagram. Photographs will also reside in our portfolio.
About Us
How long have you been shooting?
Our photographers all have at least 5 years of working photography experience. We all have a deep admiration for one another's work and each brings a unique perspective to every shoot. Our different shooting styles compliment each other and help to deliver a consistent theme for your event.
Can I ask you something specific?
Yes! Please contact us directly at themacaronstudio@gmail.com or use the comment form on our website.